Long Brunch - Cairns 21st September 2026 Missed Opportunities: The Revenue Already Sitting in Your Chair.

How many opportunities walk out your salon door every single day without anyone even noticing?

This brunch is designed for salon owners and their teams who want to maximise the clients they already have not by working harder, but by recognising the opportunities that already exist.

Together, we’ll explore where additional revenue is being left behind through missed conversations, forgotten recommendations, untapped retail sales and overlooked add-on services.

Using the professional brands within my product portfolio as real-life examples, I’ll demonstrate how simple changes in consultation, product recommendations and service offerings can create a better client experience while increasing your average client spend and overall salon profitability.

This isn’t about hard selling.

It’s about understanding your clients’ needs, recognising the moments where you can genuinely add value, and giving your team the confidence to recommend solutions that improve client results.

Whether it’s introducing an in-salon treatment, recommending the right take-home product, or identifying an opportunity that naturally complements an existing service, every interaction has the potential to become a win for both your client and your business.

During the brunch we’ll cover:

• Commonly miss profitable opportunities.
• The difference between upselling and genuinely solving a client’s problem.
• How retail can become part of the consultation, not an awkward conversation at the register.
• Add-on services that increase revenue without significantly increasing appointment times.
• Practical examples using the professional product ranges I represent.
• How small changes across your entire team can create significant financial growth.

If you’ve ever felt like your salon is busy but your profits don’t reflect the workload, this session will help you identify where those hidden opportunities are and how to start capturing them immediately.

Because sometimes the easiest way to grow your business isn’t finding more clients.

It’s making the most of the ones already sitting in your chair.

Date - 21st September 2026

Time - 10am - 12pm

Venue - The Chambers 

Inclusions - Tea, Coffee, Brunch and a goodies back to take home.